Privacy Policy

1. Who We Are

TechTur Solutions ("we", "our", "us") is a graphic design and web development studio based in South Africa. This policy explains how we collect, use, and protect your personal information in compliance with the Protection of Personal Information Act (POPIA) and applicable data protection laws.

2. Information We Collect

We collect information you provide directly, including: name and email when you contact us or subscribe to our newsletter; project details and files when you enquire about services; payment information (processed securely by third parties — we never store card details); and feedback and testimonials you voluntarily submit.

We may also automatically collect: browser type, IP address, pages visited, and referring site — for analytics purposes only.

3. How We Use Your Information

We use your information to: respond to enquiries and deliver services; send project updates and invoices; send our newsletter (only with your explicit consent); improve our website and services; and comply with legal obligations.

4. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing. We may share data with: service providers (hosting, email) who are contractually bound to protect it; and law enforcement when legally required.

5. Your Rights (POPIA)

Under POPIA you have the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your information; object to processing; and lodge a complaint with the Information Regulator (South Africa).

To exercise any right, contact: admin@techtursolutions.com

6. Cookies

We use essential cookies for site functionality and optional analytics cookies (with your consent) to understand how visitors use our site. You can control cookie preferences using the consent banner.

7. Data Retention

We retain contact form submissions for 2 years, newsletter subscriber data until unsubscription, and project files as agreed with each client. We delete data on written request.

8. Security

We implement industry-standard security including encrypted connections (HTTPS), hashed passwords, and restricted database access. No transmission over the internet is 100% secure, but we take all reasonable precautions.

9. Changes to This Policy

We may update this policy. Material changes will be communicated by email (to subscribers) or a notice on this page.

10. Contact

For privacy concerns: admin@techtursolutions.com
TechTur Solutions, South Africa.