Our Process,
Built for Results
No surprises, no guesswork. Here's exactly what it's like to work with TechTur Solutions — from the first message to the final delivery.
Discovery Call
Day 1We start with a free 30-minute call to understand your brand, goals, target audience, and any existing visual assets you have.
Your role
Tell us about your business, competitors, and what you love/hate in design.
Our role
Ask the right questions, listen deeply, and take detailed notes.
Research & Strategy
Days 2–3We research your industry, competitors, and target audience before putting pencil to paper. Strategy comes before aesthetics.
Your role
Share any brand reference links, mood boards, or examples you like.
Our role
Competitor analysis, brand positioning, colour psychology research.
Design & Concepts
Days 4–7We develop 2–4 distinct creative concepts based on the strategy. Each is fully considered — not just logo variations.
Your role
Review the concepts and share honest, specific feedback.
Our role
Design multiple directions, explain the thinking behind each.
Refinement
Days 8–12We refine the chosen concept together through revision rounds. Your feedback shapes the final direction.
Your role
Provide clear feedback. "I prefer option A with option B's colours" is perfect.
Our role
Execute revisions precisely, maintain design integrity, push back constructively if needed.
Final Approval
Day 13You review the final design in full context — mockups, applications, all sizes. We confirm everything is perfect before delivery.
Your role
Give final written approval before file delivery.
Our role
Prepare all deliverables, organise files clearly, write usage notes.
Delivery
Day 14Files delivered via a secure download link — fully organised and named correctly. You own everything.
Your role
Download, use, and build your brand with confidence.
Our role
Remain available for questions for 30 days post-delivery.
Requirements Gathering
Week 1Deep-dive into your goals, target users, features needed, tech preferences, integrations, and success metrics.
Your role
Share your vision, any existing materials, and competitor sites you admire.
Our role
Document full project scope and create a detailed specification.
Architecture & Planning
Week 1Tech stack selection, database design, sitemap, user flows, and a full project timeline with milestones.
Your role
Review and approve the plan before any code is written.
Our role
Write the technical spec, set up project management, configure the dev environment.
Design
Week 2Wireframes first, then high-fidelity UI designs in Figma. Mobile-first, accessibility considered throughout.
Your role
Review each screen design and approve before development begins.
Our role
Create pixel-perfect designs and build interactive prototypes.
Development
Weeks 3–5Clean, documented code. We share a staging link so you can review progress weekly.
Your role
Test on your devices and report any issues or change requests.
Our role
Build frontend, backend, integrations, and run automated tests.
QA & Testing
Week 6Cross-browser, cross-device testing. Performance audit. Security review. Accessibility check.
Your role
Final review on the staging environment and sign-off.
Our role
Fix all bugs, optimise images, run Lighthouse audit, hit 90+ scores.
Launch & Handover
Week 6Deployment to your domain, DNS setup, SSL certificate. Full handover with training on how to update your site.
Your role
Go live, share with your network, and start converting visitors.
Our role
Monitor launch, fix any immediate issues, provide 30-day post-launch support.
Common Questions
How many revisions do we offer?+
It depends on the package. Starter includes 3 rounds; Professional is unlimited. We don't count revision "rounds" pedantically — if a change takes 2 minutes, it's done.
Do we require payment upfront?+
A 50% deposit is required to start. The balance is due on final delivery before files are released. For larger projects (R20k+) we can structure milestone payments.
What if you don't like any of the initial concepts?+
Hasn't happened yet — because of our thorough research and strategy phase upfront. But if it did, we'd produce a new round at no charge.
Who owns the final files?+
You do. 100%. Full commercial usage rights are transferred on final payment. We retain the right to display the work in our portfolio unless you request otherwise.
How do we communicate during the project?+
WhatsApp for quick messages, email for detailed feedback, and Zoom/Google Meet for major reviews. You'll always know what's happening — no radio silence.
Can you work with an existing brand?+
Absolutely. Many projects are brand extensions, redesigns, or applying an existing identity to new media. Share what you have and we'll work from there.
Ready to get started?
Book a free 30-minute discovery call or send us a detailed brief. Either way, let's create something great together.